About us
“LUXURY TODAY MEANS TURNING THE ESSENTIAL INTO SOMETHING MEMORABLE”
Pau Guardans i Cambò,
Founder and Chairman of
Único Hotels
OUR MISSION
Unique means one-of-a-kind; that is why we offer our customers unrivalled experiences defined by authenticity and the simplicity of things done well.
Every individual, whether a guest or a member of our team, is unique, different and special. Our concept of luxury goes far beyond elegant décor, meticulous attention to detail or personalised service. It is a commitment to striving for excellence, whilst showing the utmost respect for each person and our environment.
OUR VISION
We want to be recognised for fostering an honourable and authentic legacy in which we look after our clients, our team and the environment. A solid company, with sustainable growth and a distinctive approach that brings soul and passion to the projects we undertake.
01
We are unique. We do things authentically, with commitment and respect. We are committed to everyone, both our colleagues and our customers. We listen, we learn and we smile.
02
We are elegant. We work with elegance. From the staff canteen to the finest guest room. From how we treat our colleagues to our appearance, uniform and attitude. The quality that guests perceive begins with each and every one of us. We work with enthusiasm and dedication because that’s how we do our best work and go the extra mile.
03
We are the hosts of this destination. We don’t just offer rooms or food; we offer authentic, one-of-a-kind experiences that are deeply rooted in the destination we call home. Every destination is unique.
04
We are committed to our legacy. We take a long-term view. We build a solid project with rigour, ambition and prudence. We create a supportive yet demanding environment that fosters the team’s personal growth. We are resilient: we keep our feet on the ground when it comes to success and stand firm in the face of challenges.
05
We are excellent because we pay attention to the details. We know that the details are everything. We look after every customer and ensure we treat our colleagues with respect, because we know that this is what makes us excellent. We practise every day to pay attention to the details, because we know that excellence is something that is cultivated.
WE CARE
Discover how commitment and dedication translate into experiences that matter.
We are guided by what truly deserves our attention: care, authenticity and a positive impact that goes beyond the obvious.
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‘Mas de Torrent is designed for a getaway where all you need to do is relax and enjoy yourself.’
‘The Principal Madrid is Madrid at its best. Ranked number one in Spain in Condé Nast Traveller’s 2025 Readers’ Choice Awards.’
‘One of Spain’s most iconic country retreats… ideal for those seeking understated luxury’
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